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Dr.David SarilE's Office Policy

Letter From DR. DAVID SARILE 

My schedule is very busy and just as you count on me to be here and on time, I am counting on you to do the same. Everyone's time is valuable and I understand that special circumstances do arise and I do try to accommodate everyone to the best of my ability. However I need you to RESPECT MY TIME AS WELL AS MY PROFESSION AS A FAMILY DOCTOR. 

If I receive 24-hours notice, I am able to fill the appointment with patients who may want them and also organize my time accordingly. You, in turn, will benefit from this policy by getting a time slot you may want, if you need to make changes.

1. Please be on time; the appointment will end on time.

2. Cancellation must be made at least 24-hours in advance,    

   Otherwise you will be billed for the missed appointment.

 

   For the full OHIP Fee for the particular service.

3. You must realize that OHIP cannot be billed for missed appointments.

4. No shows are subject to the following charges;  

 

    A. Physical appointment is  $250.00

    B. Regular appointment is   $100.00

    C. Diabetic appointment is  $150.00

     D. Virtual Visit appointment is $80.00

5. Those who constantly cancel their appointments at short notice and  persistently don’t show

     up for their appointments disrupt my practice and will not be given further appointments.

6. Diabetes patients need to be compliant to their health by seeing the doctor every 3 months in

    order to follow up with their blood sugar and medications accordingly .

7. In case of an emergency please go to the emergency department of the nearest hospital.

8. No to the Walk-In Clinics     

Walk-in clinics do not cooperate with or provide information about your visit to your family       doctor, charging your family doctor for the visit, and de-enrolling you from your family doctor

enrollment roster list.  PLEASE DO NOT USE WALK-IN CLINICS.

9. If you would like a copy of your complete digital medical records, you may order them at any

    time from the office for an estimate of $350.00 and up, this process may take 2 to 4 weeks to be     completed.

10. Please note if you have not seen the doctor for more than 4 years, your medical chart will be

       closed, you will be considered inactive and you must re-apply as a new patient.

11. Our medical office has a strict zero tolerance policy against violence harassment, disrespectful

      behaviour and bullying. Our patients and employees have the rightto be free from violence,

      harassment, insolence, disrespectful behaviour, and bullying.

     

Our medical office, at its sole discretion, may deny services to any client/patient that acts in a manner that amounts to violence, harassment, insolence, disrespectful behaviour or bullying.

Our office has zero tolerance for violence and harassment. This includes:

  • swearing, shouting or threats

  • hurtful or racial comments

  • discrimination

  • physical harm

  • unwanted touching
     

Abusive actions or comments will result in an appropriate response that may include legal action.

We are here to care

A safe workplace means better patient care

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